Shipping policy

All orders are shipped within 24 to 48 hours of you placing the order, depending on your location and the fastest available service. The typical delivery time frame is between 9 to 15 business days. However, you may receive your items much earlier. 

If you do not receive your package in the mail within one and a half weeks, please notify us at info@buttrsleep.com.au, and quote your name and order number, and we will check on the order status immediately.

Please be aware that Buttr is not responsible for any lost or stolen packages, as well as any extra fees or charges incurred while entering another country.

This policy is subject to change without notice.